The Chromium Projects

Search this site

Except as otherwise noted, the content of this page is licensed under a Creative Commons Attribution 2.5 license, and examples are licensed under the BSD License.

Helping debug system hangs

If your Chromebook appears hung (i.e., the keyboard and/or trackpad seem unresponsive), try the following steps:
  1. Press alt-volume_up-x key combination.  These three keys need to be pressed in that order.  This should cause Chrome browser to restart.  If the system becomes responsive, go to step 6.
  2. If the system is still unresponsive, press the alt-volume_up-x key combination again.  This should cause X to restart.  If the system becomes responsive, go to step 6.
  3. If the system is still unresponsive, press the alt-volume_up-x key combination a final time.  This should cause the kernel to panic-reboot.  If the system becomes responsive, go to step 6.
  4. If the Chromebook is a Samsung Chromebook or Chromebook Pixel, press alt-volume_up-r key combination.  If the system becomes responsive, go to step 6.
  5. If the system is still unresponsive, press the power button for 8+ seconds
  6. File feedback using alt-shift-i key combination.
Comments