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How to file Web Bluetooth bugs


When filing a Web Bluetooth bug, please attach some Bluetooth logs (both Chrome and platform logs) so we can debug the issue.

General Bluetooth Inspection Tools

These general tools will help you explore bluetooth devices that you are attempting to communicate with:
  1. chrome://bluetooth-internals
    • Displays Bluetooth information Chrome is able to access, allowing you to experiment without going through the device chooser dialog, blocklist, or other web platform security aspects of Web Bluetooth.
  2. nRF Connect for Android or nRF Connect for iOS
    • Generic tool that allows you to scan, advertise and explore your Bluetooth low energy (BLE) devices and communicate with them.

chrome://device-log

chrome://device-log displays a filtered view of logs on multiple platforms.
  • Change the Log level to Debug
  • Filter to only Bluetooth.
However, more detailed platform logs may be necessary to diagnose issues, see below:

Mac

Chrome logs

  1. Quit any running instance of Chrome.
  2. Launch /Applications/Utilities/Terminal.app
  3. At the command prompt enter:
    /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --enable-logging=stderr --vmodule=*bluetooth*=2

Platform logs

  1. Install Apple's Additional Tools for XCode if you have XCode 8+, otherwise install Apple's Hardware IO Tools for Xcode.
  2. Use Bluetooth Explorer in that package to try to discover and connect to your device. 
    • Devices | Low Energy Devices will let you scan for and connect to BLE devices. If you can't find or use your device with Bluetooth Explorer, there's likely a bug in MacOS rather than Chrome. Please file a bug in Apple's bug tracker.
    • "Tools" and select "Device Cache Explorer", from there you can click "Delete All" button to clear device cache if needed to help reproduce errors.
  3. Use PacketLogger to capture a log of Bluetooth packets while you're reproducing your bug. Remember to clear the packet log before you start so you send us mostly relevant packets.

Linux

Chrome logs

  1. Quit any running instance of chrome.
  2. Execute in a console:
    google-chrome --enable-logging=stderr --vmodule=*bluetooth*=9 --enable-experimental-web-platform-features

Platform logs

  1. Get BlueZ version with dpkg -l bluez
  2. Get Linux kernel version with uname -r
  3. Start monitoring bluetooth via sudo btmon or record traces in btsnoop format via sudo btmon -w ~/Downloads/btmon.btsnoop

Chrome OS

Chrome logs
  1. Put the device into Developer Mode so you can get a Root Shell
  2. Open Chrome OS Shell with [Ctrl] + [Alt] + T
  3. Enter shell and run these shell commands:
    4. sudo su
    cp /etc/chrome_dev.conf /usr/local/
    mount --bind /usr/local/chrome_dev.conf /etc/chrome_dev.conf
    echo "--vmodule=*bluetooth*=9" >> /etc/chrome_dev.conf
  4. Restart the UI via:
    restart ui
  5. Check out messages logged by Chrome at file:///home/chronos/user/log/chrome

Platform logs

Check out System Logs:
  1. Go to file:///var/log/messages  
  2. Look for "bluetooth"
Enter a Bluetooth debugging console:
  1. Open Chrome OS Shell with [Ctrl] + [Alt] + T
  2. Enter bt_console and type help to get to know commands
Monitor Bluetooth traffic:
  1. Put the device into Developer Mode so you can get a Root Shell
  2. Open Chrome OS Shell with [Ctrl] + [Alt] + T
  3. Enter shell
  4. Start monitoring bluetooth via sudo btmon or record traces in btsnoop format via sudo btmon -w ~/Downloads/btmon.btsnoop
Monitor BlueZ messages going through a D-Bus message bus:
  1. Put the device into Developer Mode so you can get a Root Shell
  2. Open Chrome OS Shell with [Ctrl] + [Alt] + T
  3. Enter shell
  4. Start monitoring with dbus-monitor --system "interface=org.freedesktop.DBus.Properties" "interface=org.freedesktop.DBus.ObjectManager"
Getting the BlueZ package version:
  1. Put the device into Developer Mode so you can get a Root Shell
  2. Open Chrome OS Shell with [Ctrl] + [Alt] + T
  3. Enter shell
  4. Get the version with more /etc/portage/make.profile/package.provided/chromeos-base.packages | grep bluez
And if you're enthusiastic, you can also build BlueZ from source on your Chromebook in Developer Mode, with crouton and run it by following these instructions.

Android

    ADB logs

    • If you have Android SDK installed
      • Use adb logcat, perhaps filtering it through grep to highlight interesting bits for you:
        • adb logcat -v time | grep -E " |[Bb]luetooth|cr.Bluetooth|BtGatt|BluetoothGatt|bt_btif_config"
    • If you do not have Android SDK installed
      • Enable USB Debugging via Developer options
        • Settings > About phone and tap Build number seven times. Return to the previous screen to find Developer options.
        • Enable USB Debugging
      • Take a bug report
        • Settings > Debeloper options > Take a bug report
        • Send the bug report to yourself, it contains more information than we need.
      • Extract the bug report .zip file
      • Search within the bug report text file to find the logcat output.
      • Copy the relevant section that includes Bluetooth information to a new file, and send that.

    Windows

    Packet capture
    1. Install the Windows Driver Kit for Windows 10.
    2. Open an administrator command prompt.
    3. Run the command: logman create trace "bth_hci" -ow -o C:\bth_hci.etl -p {8a1f9517-3a8c-4a9e-a018-4f17a200f277} 0xffffffffffffffff 0xff -nb 16 16 -bs 1024 -mode Circular -f bincirc -max 4096 -ets
    4. Reproduce your issue.
    5. Run the command: logman stop "bth_hci" -ets
    6. Find BtEtlParse.exe in the WDK and run the command: btetlparse C:\bth_hci.etl
    7. The resulting file can be opened using Wireshark.
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